Frequently Asked Questions

How long does it take to get my order?
All CopSticks are custom built and take about 3 days to build and test. Shipping takes 3-5 days to most US cities.

Do you ship internationally?
Yes. We have shipped CopSticks world-wide. Please contact us for a shipping quote.

What color LEDs are available?
Blue, red, amber, white and green.

Does it cost extra for blue or white?
NO, all of our LEDs are the same price.

Are CopSticks made in China (Taiwan, Mexico, Korea etc) and relabled by you?
Absolutely not! We produce every item we sell at our facility in Montgomery Alabama.

How long will a CopStick last?
Our LEDs last an average of 100,000 hours (about 10 years) of constant use.

How long is the warranty?
Lifetime of the product.

What does the warranty cover?
Every part of a CopStick is covered by our Lifetime Warranty. This warranty includes burned-out LEDs and/or fogging of the clear outer tube.

My CopStick was damaged in a wreck. Is it covered under warranty?
Send the CopStick back to us and we’ll assess the damage. If possible, we’ll repair it free.

How long will the repair take?
We guarantee your CopStick will be repaired with 24 hours.

Are CopSticks waterproof?
No, but they are water resistant. All original style CopSticks can be used as exterior lighting, including marine environments. CopStick flashers and the new Elite lights are intended for interior mounting.